Head of Quality
- Department: QA & QC
Head of Quality
Primary objective:
- The Head of Quality is responsible for developing, implementing, and managing quality assurance and control systems to ensure products meet industry standards, customer expectations, and regulatory compliance. This role requires a strategic leader with a deep understanding of quality management in the machine tools industry and a strong ability to foster a culture of continuous improvement.
Job responsibilities/description:
Quality Management System (QMS):
- Develop, implement, and maintain ISO 9001 or equivalent QMS standards.
- Establish and ensure adherence to quality policies, processes, and procedures across the organization.
Product Quality Assurance:
- Define and monitor product quality standards, ensuring alignment with industry benchmarks.
- Lead quality audits and certifications for product compliance with relevant standards.
- Oversee first article inspections, in-process quality checks, and final product inspections.
Supplier Quality Management:
- Assess and qualify suppliers, ensuring raw materials and components meet quality standards.
- Collaborate with procurement and supply chain teams to address supplier quality issues.
Customer Satisfaction:
- Analyze customer feedback and implement corrective and preventive actions (CAPA) to address concerns.
- Lead the resolution of customer complaints, ensuring root cause analysis and sustainable solutions.
Team Leadership:
- Build, train, and mentor a high-performing quality team.
- Foster a culture of ownership, accountability, and continuous improvement.
Continuous Improvement:
- Drive initiatives such as Lean, Six Sigma, or Total Quality Management (TQM) to enhance efficiency and reduce defects.
- Analyze quality metrics to identify trends and implement improvement strategies.
Regulatory Compliance:
- Ensure all quality and safety standards meet local and international regulations.
- Keep abreast of industry developments and regulatory changes, adapting practices accordingly.
Cross-Functional Collaboration:
- Work closely with R&D, manufacturing, and sales teams to ensure quality considerations are integral to new product development and production processes.
- Partner with engineering teams to resolve design and process issues impacting quality.
Key skill required:
- Strong knowledge of quality tools such as FMEA, SPC, and Root Cause Analysis.
- Expertise in implementing and managing ISO 9001 or equivalent standards.
- Proficiency in using ERP systems for quality management.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong leadership and interpersonal skills to influence and inspire teams.
Key Performance Indicators (KPIs):
- Reduction in customer complaints and product defect rates.
- Improvement in supplier quality metrics.
- Achievement of audit and certification milestones.
- Successful implementation of quality improvement projects.
Share this position
Are you the right fit?
- Essential qualification:
B.E Supply Chain Management / M.E Supply Chain Management/ Mechanical Engineering / Industrial Engineering or a related field. - Experience: 20+yrs
Didn't you find your position?
Let us know more about your capabilities and if you’re a relevant candidate, we will get back to you swiftly.
Apply for this position
Thank you for considering BFW as your future workplace! We invest a significant amount of energy and focus into creating an excellent workspace, offering numerous opportunities and promising careers. If you’re interested, please feel free to provide us with more information. Please note that only relevant candidates will be contacted.
Make a difference
Our mission is to contribute to the advancement of humanity through technology. But we can’t achieve that without you.
Global clients
Here’s your opportunity to work for some of the leading global brands in the world, such as Toyota and Bosch.
Bharat Fritz Werner Ltd. (BFW) is a pioneering name in machine tools, manufacturing solutions, and technological innovation.
Follow us on
PRODUCTS
RESOURCES
BFW UPDATES
Subscribe to get notified about latest events, new products, industry insights and other updates from BFW, directly to your inbox.
Trusted Global Manufacturing Technology Partner
Copyright 2026 © BFW, Designed & Developed by Appac Mediatech Pvt Ltd
Get Quote
Are you looking for a product or service offer? Let us know your requirements and we will get back to you soon.
We will get back to you soon
