Head of Application Engineering
- Department: Application Engineering
Head of Application Engineering
Primary objective:
- The Head of Application Engineering will lead the development and deployment of customized machining solutions to meet customer requirements. This role involves driving technical excellence, managing a skilled team, and collaborating with customers to ensure the successful application of machine tools in various industries. The ideal candidate will bring deep expertise in machining processes, tooling, and industry applications, combined with strong leadership capabilities.
Job responsibilities/description:
Customer Engagement:
- Collaborate with customers to understand their manufacturing challenges and requirements.
- Provide technical consultations and recommend optimal machine tools, tooling, and machining processes.
- Lead pre-sales technical discussions, including machine demonstrations, feasibility studies, and ROI analysis.
Solution Development:
- Design and develop tailored machining solutions, including process optimization and cycle time reduction.
- Oversee the creation of part programs and process flows for customer components.
- Evaluate and recommend cutting tools, fixtures, and accessories to enhance productivity.
Team Leadership:
- Build, mentor, and manage a high-performing application engineering team.
- Foster a culture of innovation, technical excellence, and continuous learning within the team.
Technical Support:
- Provide end-to-end support for machine installation, trials, and commissioning at customer sites.
- Troubleshoot machining issues and offer solutions to improve accuracy, surface finish, and throughput.
- Conduct training programs for customers and internal teams on machine usage, programming, and process optimization.
Product Development Support:
- Collaborate with R&D and design teams to provide feedback on product performance and customer needs.
- Participate in new product development initiatives to ensure customer requirements are met.
Market and Industry Insights:
- Stay updated on advancements in machining technologies, materials, and customer industries.
- Benchmark competitors and identify emerging trends to ensure the company remains a leader in application engineering.
Key skill required:
- Proficiency in CNC programming (e.g., G-code, CAM software).
- In-depth knowledge of machining processes, materials, and cutting tools.
- Strong customer orientation with excellent communication and presentation skills.
- Leadership skills with the ability to motivate and guide a team.
- Analytical mindset for process evaluation and improvement.
- Certifications in CNC programming or advanced machining technologies.
Job prerequisites:
Education:
- Bachelor’s or Master’s degree in Mechanical Engineering, Manufacturing Engineering, or a related field.
Experience:
- 20+ years of experience in application engineering or machining solutions, with at least 5 years in a leadership role within the machine tools industry.
- Expertise in CNC machining, tooling selection, and process optimization across various industries such as automotive, aerospace, and industrial manufacturing.
Key Performance Indicators (KPIs):
- Reduction in customer cycle times and machining costs.
- Increase in successful project completions and customer satisfaction scores.
- Team development metrics, including skill enhancement and training milestones.
- Contribution to new business development through application engineering excellence.
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Are you the right fit?
- Essential qualification:
B.E Mechanical / M.E Mechanical / Manufacturing or related Engineering field. - Experience: 20+yrs
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